Stairlift FAQs: Common Stairlift Questions

At Acorn Stairlifts, we wish to help you as much as we possibly can.
If you have a question that isn't answered here, please contact us or call one of our friendly and experienced advisors on Call Toll-FREE: (800) 513-3770

Your Acorn stairlift price depends on a number of different factors. Acorn stairlifts are not only customized for your stairs, but they are customized for your unique home and needs. The price is influenced by a variety of factors, which are assessed by our trained appraisers before they provide you with an accurate, written offer. These include:

  • Your personal requirements
  • Aid and assistance
  • The configuration of your stairs
  • The location/environment surrounding your stairs
  • Arrange a non-binding assessment for your offer today.

Depending on the structure of your stairs and home, it may vary in the amount of time for the Acorn stairlift model's installation . Acorn knows how valuable your time is, so we wouldn't dare waste it. When your straight stairlift is made to fit the exact dimensions of your home, it can take less than an hour to install. Although stairlifts with more bends, twists, and curves may take a bit longer to install, here at Acorn, we are known for our quick, efficient, and unmatched service. No matter the staircase, installation will always be as fast as possible to get you and your lift up and running.

Before the Acorn installer leaves your home, they will always ensure that the stairlift has been extensively tested. Furthermore, they will demonstrate all of the stairlift's functions to you -- this ensures that you are absolutely satisfied with their service and are familiar with the lift's operation. We are not rude house guests. Acorn makes sure to leave the home as clean and tidy as it was before.

An Acorn straight stairlift works with the innovative technology of our rail and carriage system, ensuring a smooth ride. Acorn stairlifts are also powered by rechargeable batteries that charge automatically, ensuring a dependable lift that will still operate in the event of a power outage.

We can say that the stairlift is easy to use with great confidence because Acorn Stairlifts is the only stairlift company in the world to earn the "Ease-of-use Commendation" from the Arthritis Foundation. With Acorn's common-sense controls and remote control that includes only two self-explaining buttons, our stairlift's simple and straightforward design allows everyone to use it with ease.

The stairlift fits on 99% of staircases, so it is extremely likely that it will fit on yours as well. However, if you have any doubts, call Acorn Stairlifts for a free, no-obligation survey today to talk more with our expert surveyors about installing one of our lifts in your home.

The stairlift will look sleek and subtle, blending seamlessly into your home. Our lift is designed so that it won't detract from the style of your home or draw any unwanted attention.

Once the stairlift is installed, there should be plenty of room for other people to use the staircase. The rail installation only requires 20cm, and the lift itself requires about 33cm (upfolded). However, any concerns you have will be addressed by Acorn's knowledgeable surveyors during your free, no obligation home survey.

On average, it will take anywhere from 10 to 20 days for your stairlift to be delivered. However, depending on different factors such as the type of stairlift or area of installation in your home, delivery times will vary. Because Acorn stairlifts are manufactured in-house, we pride ourselves in being one of the speediest stairlift companies.

Once you get your Acorn stairlift, you automatically receive the 12-month Manufacturer's Guarantee, which provides you with two annual visits, free of charge. The coverage department will contact you about further after-care options for when your manufacturer coverage expires.

Acorn Stairlifts are battery operated and will continue to work in the event of a power failure. In fact, Acorn pioneered the use of DC power supplies (batteries) in stairlifts.

When designing the Acorn 130 Stairlift, its practical features were chosen because of the inherent safety benefits and ability to operate normally during a power failure. All Acorn Stairlifts competitors have followed suit and are now also offering a battery-powered product. The advantages of this technology end your nightmares of being stuck on the stairs!

All Acorn Stairlifts have been designed to ease difficulties encountered in a wide variety of disabilities. Why not contact us today to discuss your particular circumstances and the options available?

  • The Acorn 130 Straight Stairlift has a maximum load capacity of 280lbs | 127kg
  • The Acorn 180 Curved Stairlift has a maximum load capacity of 265lbs | 120kg

Acorn's state-of-the-art FastTrackĀ® system was designed with one purpose in mind -- quick installation. The reason for this? To help Acorn customers enjoy the home they love again -- as soon as possible and with the least possible disruption or impairment.

Learn more about the Acorn FastTrackĀ® System.

Under no circumstance. Acorn's appraisal is absolutely free and in no way obliges you to commit to a purchase. Our Acorn assessors will only come to your home if you specifically request them to, so that you can inform them of your individual needs from the comfort of your own home.

As a courtesy of a visit from one of Acorn Stairlifts' expertly trained assessors, you will learn exactly what sets us apart and why our stairlifts rise above those of other stairlift manufacturers.

After discussing your needs, the Acorn assessor will give you the run down on the different models of stairlifts that we offer, as well as the one they recommend that best fits your home.

Acorn assessors will then collect the exact measurements of your stairs, as well as evaluate any additional factors of your home that could affect installation. After thoroughly examining every aspect of your staircase, our assessor will sit down with you to discuss your personal and precise, FREE, no obligation quote. It is then entirely up to you to decide whether you want to partner with us to regain your independence with a life-changing lift.

Contact Acorn for a FREE, no obligation consultation, and speak with one of our friendly experts.

Request Free Quote

The Acorn stairlift attaches to your stairs, not the wall, so disruption to your home is minimized. There are no unsightly repairs that will compromise your home's style or structure.

Acorn Stairlifts' technicians install, test, and demonstrate how your stairlift works for you, leaving your home as clean as they found it.

Your Acorn Stairlifts purchase comes with a full 12-month coverage. In the event that any component fails due to a manufacturing defect during the first year, Acorn will send one of our fully-trained service technicians to restore your stairlift to full-operating condition, free of charge.

Once that first year is over, we offer a range of different coverage options that meet your budget to continue receiving our stellar, stairlift service. Remember, although an Acorn stairlift is an extremely reliable piece of equipment, no product is immune to the wear and tear that comes with daily use. Acorn stairlifts are manufactured to hold up to the world's most stringent standards, even exceeding the requirements with our innovative engineering and unmatchable service. This coverage plan guarantees the preservation of your stairlift's safety, reliability and technical excellence. Why not contact us today and let us advise you on the best coverage options for your needs?

Every staircase is different. During a home assessment, an Acorn adviser evaluates staircase measurements, turns, landings, and potential obstructions to determine a suitable installation. They can also explain available configurations and pricing options based on your home and budget.

Acorn Stairlifts offers solutions for straight, curved, and narrow staircases. The Acorn 130 straight stairlift requires approximately 26 inches of staircase width, while the Acorn 180 curved stairlift requires approximately 27.5 inches. Both models feature folding seats and footrests to help preserve space when not in use.

Acorn does not buy back unwanted stairlifts. We aim to guide and assist you through the process of selling your lift privately. This method could give you the best return for your stairlift.